Rohde & Schwarz Premium SLA coverage for years 2-3, including: - Semi-Annual Preventative Maintenance - Repair Services - Software Maintenance Updates - 3 Hour Phone Support Response Time - 24 Hour On-Site Service - 10% Discount
The Rohde & Schwarz Premium SLA (Service Level Agreement) with part number 3740.6663.02 provides comprehensive service coverage for years 2 and 3 of ownership. This agreement includes semi-annual preventative maintenance to ensure optimal equipment performance, repair services for covered hardware, and software maintenance updates to keep systems current. Customers benefit from a 3-hour phone support response time and 24-hour on-site service for critical issues. Additionally, the SLA offers a 10% discount on select services. This package is designed to maximize uptime and operational efficiency for Rohde & Schwarz equipment.